Return & Refund Policy

At Grocery Express, we are committed to delivering 100% fresh, hygienic, and premium quality products to your doorstep. To maintain strict hygiene and safety standards, we follow a "No Return Policy" once the order is accepted.

Check At Delivery: We kindly request all customers to thoroughly check the freshness, quality, and quantity of items at the exact time of delivery.

Instant Replacement: If any item is damaged or incorrect at the time of delivery, please hand it back to our delivery partner immediately. We will instantly replace it or adjust your final bill.

After Delivery: Once the delivery partner leaves your location and the order is marked completed, no return or refund requests will be entertained.